BATON ROUGE, LA  |  FOUNDED 2003  |  RELAUNCHED 2025

The consulting firm
built for the organizations
large firms overlook.

Enterprise-grade operational consulting at a price point mid-size companies and public institutions can actually afford. Workforce intelligence, program management, digital literacy, and community outreach — from someone who has managed your exact problem at scale.

30+
Years workforce
leadership experience
12,500
Employees managed
across operations
Fortune 500
Client experience
AT&T, Citibank & more
THE COST OF DOING NOTHING

Your workforce is bleeding money.
You just cannot see where.

Mid-size companies lose hundreds of thousands annually to workforce problems that look like operational issues but are actually people failures. KORLAN finds them, names them, and fixes them.

🔄
The Turnover Trap
Every employee who leaves costs 75 to 150 percent of their annual salary to replace. For a 200-person company with 30 percent turnover, that is over 1.8 million dollars invisibly leaving every year.
AVG COST: $24,000-$78,000 PER EXIT
😶
The Disengagement Tax
Disengaged employees deliver 30 to 40 percent less output than engaged counterparts performing identical roles. That loss shows up in your revenue numbers but HR reports it as normal performance.
AVG COST: $3,400-$5,200 PER DISENGAGED EMPLOYEE/YEAR
📋
The Training Desert
When employees do not know what excellence looks like in their role, they cannot achieve it. Unclear expectations and inconsistent training create predictable failure that costs you every single day.
IMPACT: 4-6 MONTHS LOST PRODUCTIVITY PER NEW HIRE
🏠
The Manager Gap
The number one reason people leave is their direct manager. Organizations promote their best individual performers and wonder why their teams fall apart. KORLAN diagnoses and fixes exactly that.
IMPACT: 70% OF TEAM ENGAGEMENT IS MANAGER-DRIVEN
WHAT KORLAN DELIVERS

Three engagement tracks.
One transformational outcome.

Every KORLAN engagement begins with our proprietary diagnostic instrument, then moves into a structured, measurable intervention track based on where your organization is bleeding most.

SERVICE 01
Performance Transformation
We diagnose exactly why your workforce is not performing to its potential and build the management systems, training frameworks, and accountability structures that change that permanently.
  • Root cause performance diagnostics
  • Manager development and coaching protocols
  • Role clarity and expectation-setting systems
  • Performance measurement and accountability frameworks
SETUP: $5,000-$12,000  |  RETAINER: $1,500-$2,500/mo
SERVICE 02
🤲
Retention Engineering
Replacing one employee costs 75 to 150 percent of their salary. We identify exactly why your people are leaving, quantify the annual cost, and build the systems that make staying the obvious choice.
  • Attrition risk assessment and cost quantification
  • Stay interview protocols and intelligence gathering
  • Recognition and engagement architecture
  • Manager accountability for team retention outcomes
SETUP: $6,000-$15,000  |  RETAINER: $2,000-$3,000/mo
SERVICE 03
🎯
Sales Force Activation
Most sales problems are systems problems - wrong script, wrong process, wrong training. We diagnose where your revenue is leaking and deliver the tools to plug it within 30 days.
  • Sales process diagnostic and gap analysis
  • Script development and objection handling systems
  • Frontline coaching and performance playbooks
  • 30/60/90 day activation and measurement plans
SETUP: $7,000-$18,000  |  RETAINER: $2,500-$4,000/mo
SERVICE 04
🏠
Program & Operations Consulting
For public agencies, nonprofits, and institutions managing large-scale operational programs. We design, launch, and manage community outreach, digital literacy, and stakeholder coordination that produces measurable outcomes.
  • Program design, launch, and operational management
  • Community outreach and rural adoption strategies
  • Digital literacy curriculum and trainer development
  • Stakeholder coordination and government agency liaison
SETUP: $8,000-$20,000  |  RETAINER: $3,000-$5,000/mo
YOUR FREE ENTRY POINT

Your People Health Diagnostic.
Eight minutes. Real answers.

34
/ 100
ENGAGEMENT CRISIS
Sample Report
Acme Corporation
250 employees | Retail
Leadership
72
Engagement
28
Training
68
ESTIMATED ANNUAL WORKFORCE COST
$847,500
Based on 55 annual exits at avg $45,000 salary
WHAT YOUR REPORT INCLUDES
Organizational Health Score
0 to 100 across three workforce dimensions
Root Cause Analysis
Not symptoms - the actual organizational failures
Annual Dollar Cost
Calculated from your own answers, not averages
90-Day Intervention Plan
Specific steps you can begin implementing Monday
One of 8 Diagnostic Profiles
Mapped precisely to your organization's situation
8-12 MINUTES | NO CREDIT CARD | INSTANT RESULTS
THE KORLAN DIFFERENCE

Why not use a large consulting firm?
Because large firms will not call you back.

KORLAN vs. LARGE FIRMS
Enterprise intelligence. Human scale.
The largest global consulting firms serve organizations with $500,000 or more in consulting budgets. KORLAN delivers the same diagnostic rigor and strategic frameworks at a price point that fits a 200-person retail operation and a state broadband agency equally. We built our methods specifically for the organizations those firms overlook.
KORLAN vs. HR SOFTWARE
Systems that diagnose, not just track.
Most HR tools tell you what happened after it is too late. KORLAN's diagnostic instruments identify workforce failure patterns before they become crises and deliver intervention roadmaps, not just dashboards. We do not sell software. We sell solved problems.
KORLAN vs. GENERIC CONSULTANTS
30 years of the specific problem you have.
Jeffery Corey has managed workforces of up to 12,500 people, built regional operations for Fortune 500 companies, and led large-scale community programs. Whether your challenge is workforce transformation, broadband adoption, or digital literacy — this is not theoretical expertise. It is three decades of doing the work.
KORLAN vs. DOING NOTHING
The cost of inaction is not zero.
Every quarter you operate with an undiagnosed workforce problem is a quarter of compounding losses. KORLAN's free diagnostic tells you exactly what that number is in real dollars. Most clients are genuinely shocked when they see it for the first time.
JC
Jeffery Corey
FOUNDER & PRINCIPAL CONSULTANT
Southern University - Computer Science & Programming, Minor: Physics
LSU Continuing Education - MS Project, Network+, A+, MS SQL, Visual Studio
Louisiana Internet & Software Technology Association, 2008-2016
Contributor - Louisiana Digital Interactive Media Act, 2009
THE FOUNDER
"I have spent 30 years watching companies lose their best people to problems that were entirely preventable - if anyone had bothered to diagnose them properly first."

Jeffery Corey founded KORLAN in 2003 with a simple belief: that the operational intelligence available to large corporations should not be the exclusive privilege of companies with massive consulting budgets. After three decades managing teams of up to 12,500 people across AT&T, West Corporation, and direct consulting engagements, he has seen every workforce failure pattern in existence and built the systems to address them at scale.

KORLAN's diagnostic instruments, intervention frameworks, and consulting methodologies were built from the experience of having personally managed the problems they are designed to solve - including scaling Citibank's service team from 30 to 2,850 people, building Pizza Hut Connect from 75 to 4,800, launching three call centers from zero, and reducing turnover by 15% at AT&T through targeted diagnostic and training intervention.

2003-PRESENT
Founder & Principal Consultant
KORLAN | Baton Rouge & New Orleans, LA
2006-2013
Regional Technical Operations Manager
AT&T Mobility Division | 2,600+ staff | 15% turnover reduction achieved
1998-2004
Regional Vice President, Operations
West Corporation | 12,500+ staff | 80% of Fortune 500 clients served
START HERE

Take the diagnostic.
Or just talk to us.

Every KORLAN engagement starts with a conversation.
Schedule a complimentary 30-minute strategy session. We will review your workforce challenges, walk you through what KORLAN has seen in similar situations, and give you a clear picture of what a structured intervention could deliver before you commit to anything.
📞
CALL DIRECTLY
225.636.7754
EMAIL
[email protected]
📍
HEADQUARTERS
Baton Rouge, Louisiana
YOUR INFORMATION IS CONFIDENTIAL AND NEVER SHARED
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KORLAN | PEOPLE HEALTH DIAGNOSTIC
DIAGNOSTIC INSTRUMENT v2.1 | LIVE
The KORLAN People
Health Diagnostic

A 25-question assessment that identifies the specific workforce systems failing your business and calculates exactly what it is costing you every year.

YOUR REPORT INCLUDES
Organizational Health Score (0-100)
Root cause analysis of failures
Annual dollar cost of your situation
Leadership, Engagement and Training breakdown
90-Day intervention roadmap
Benchmarked against 14,000+ organizations
8-12 MINUTES | NO CREDIT CARD | COMPLETELY CONFIDENTIAL
Before We Begin

Your complete diagnostic report will be delivered immediately upon completion.

YOUR INFORMATION IS CONFIDENTIAL AND NEVER SHARED OR SOLD
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Analyzing Your Organization
Analyzing organizational health indicators...
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